Water and Sewer

The Town of Deseronto is responsible for Municipal Water/Sewer service readings & billings. All service inquiries and payments should be forwarded to the Town of Deseronto. Water/Sewer service bills are issued bi-monthly. For meter readings to be conducted in a timely manner it is important that your meter is as accessible as possible to meter reading staff. Please ensure your meter is kept clear of any obstacles such as vegetation and debris.

Waste Water Rates

Payment Options

Pre-Authorized Payment

Pay your bills the hassle free way. With our Pre-authorized Payment (PAP) option, your payment is made automatically on the payment due date. Simply complete and sign the PAP form which can be obtained above or in person at the Town Hall. Then email or deliver the form in person or by mail with a personal “void” cheque to the Town Hall located at 331 Main St. P.O. Box 310 Deseronto, ON K0K 1X0.

Internet/Telephone Banking

Most major financial institutions will give you the option of paying your bill online or by telephone. Use your Roll number and select “Deseronto (Town) Water & Sewer or Town of Deseronto Water & Sewer” as the payee when paying with this option (financial institutions vary in the format they use to display the payee name; if it can’t be found by searching for Deseronto, search for Town of Deseronto). Different financial institutions may vary in the format they will accept your 15 digit customer Roll #. Most will prompt you to enter the full 15 digits of your Roll #; however, with some you may have to omit the zeros on the end. Telephone banking payments are forwarded to us the next day by your financial institution.

Mailing your Payment

Please return the top portion of your bill when mailing your payment. Send a cheque or money order only – do not pay with cash using this payment method.
331 Main St. P.O. Box 310
Deseronto, ON K0K 1X0

In Person by Cash, Cheque or Debit

Make cheques payable to Town of Deseronto. Please bring your bill with you so your payment can be processed quickly. An after hours mail slot is available for cash or cheque payments (located to the right of the Town Hall door). Please place all after hours payments in a sealed envelope labelled Town of Deseronto Taxes.

Bank Teller or ATM

Please be aware that using this payment method can result in delays depending on the financial institution you use.

New Accounts, Moving, Disconnection

Customers setting up new accounts must come in to the office to complete and sign a contract for Water/Sewer services.

The following information is required:

  • Your Name

  • Your Phone Number

  • The address of the property you are purchasing

  • The closing date of the purchase

  • Your lawyer’s name

  • When selling your property a property sale fee will apply.

Water Forms

Water/Sewer Services Contract
Pre-authorized Payment Form
Water/Sewer Billing Change Request Form

Water Reports

Financial Plan - Deseronto Water and Wastewater Facility

2018 Water Treatment Plant Annual Report
2017 Water Treatment Plant Annual Report
2016 Water Treatment Plant Annual Report

Contact Information

Administrative Offices

Deseronto Town Hall 331 Main St. Deseronto, ON K0K 1X0
For billing/account inquiries, please contact:

Treatment Plant

322 Water St.
Deseronto, ON K0K 1X0
After Hour Emergencies: 1-800-342-6442